The video led to mixed reactions from the public. While some users made light of the situation with jokes such as, “So that’s where the flavour comes from,” others were appalled by the blatant disregard for hygiene. One commenter expressed their disgust, saying, “That’s the most brainless thing I’ve seen this year. This woman needs her hygiene and food safety procedure certificate ripped up!”

In response to the incident, McDonald’s Australia confirmed that the employee had been spoken to by management but would retain her job. The company emphasized that this was an isolated incident and reassured customers that they take food safety extremely seriously. A spokesperson stated, “We have addressed this with the restaurant directly and conducted thorough re-training for all employees on McDonald’s sanitisation, hygiene, and food safety procedures.”

Despite the company’s claims, several customers remained skeptical. “They used to pride themselves on having a clean business, but that seems to have changed,” said another reviewer, echoing a broader criticism over McDonald’s restaurant cleanliness standards.

The footage, taken at the McDonald’s in Booval, has ignited discussions about food safety and cleanliness in fast-food establishments. The fast-food chain has been quick to address the issue, promising to work with the restaurant to ensure such incidents do not happen again.